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These Terms of Use govern access to and use of the website as well as the Sterkur-Outdoor mobile apps or service offerings allowing connection to Sterkur’s mobile-enhanced versions of its online websites

Important – This is a legal agreement between you (referenced herein with “you”, “your,” or “user”) and Sterkur. As a condition to using the Sterkur Online Portal, you agree to be legally bound by all the terms and conditions contained in these Terms of Use (which we reference herein collectively as the “Agreement”). Please read this entire Agreement carefully. Sterkur is willing to allow access to and use of the Sterkur Online Portal and provide its related information, services, software functionality, or materials only on the condition that you accept and agree to all of the terms and conditions contained in this agreement. If you do not agree with this agreement, you are not granted permission to access or otherwise use the Sterkur Online Portal and are instructed to exit immediately.

By downloading, accessing, or using the Sterkur Online Portal, you also represent that you are at least 18 years old or you are at least the minimum legal age to enter into an enforceable contract in the jurisdiction in which you are using the Sterkur Online Portal. In addition, when you use any future version of the Sterkur Online Portal or any changes made a part of any current version, you acknowledge and agree that you also will remain subject to this Agreement (as amended). Please print a current copy of this Agreement for your records.

Please also note that Sterkur reserves the right to change the terms and conditions of this Agreement by posting a revised Agreement or mailing and/or e-mailing notice thereof to you. Your continued use of the Sterkur Online Portal following any announced change will be conclusively deemed acceptance of any change to the terms and conditions of this Agreement. Accordingly, please review the Agreement found at this location on a periodic basis.

Sterkur and all other names, logos, and icons identifying Sterkur and its programs, products, and services, including any logos, page headers, icons, designs, or trade dress and whether not appearing in large print or with an accompanying symbol, are proprietary trademarks of Sterkur and are protected from reproduction, imitation, dilution, or confusing or misleading uses under national and international trademark and copyright laws. Other product and company names mentioned herein may be the trademarks and/or service marks of their respective owners. Any use of such marks without the express written permission of Sterkur is strictly prohibited, and nothing stated or implied on the Sterkur Online Portal confers on you any license or right under any trademark of Sterkur or any third party.

The Sterkur Online Portal are Copyright © 2018 Sterkur Ltd. and/or its licensors. All rights reserved.

All text, images, photographs, graphics, user interface, and other content provided on the Sterkur Online Portal, the “look and feel” of such content, and the selection, coordination, and arrangement of such content, are owned by Sterkur or its third-party licensors to the full extent provided under the United Kingdom Copyright Act and all international copyright laws. Sterkur also holds rights in the contents on the Sterkur Online Portal as a compilation or collective work. Any downloadable or printable programs, information, or materials available through the Sterkur Online Portal and all intellectual property and/or proprietary rights related thereto, unless otherwise expressly indicated in writing, are owned exclusively by Sterkur and/or its licensors or suppliers.

Nothing stated or implied on the Sterkur Online Portal confers on you any further license or right under any copyright of Sterkur or any third party. The Sterkur Online Prortal and the information contained in reference herein are for your personal, non-commercial use only. Except as otherwise specifically permitted herein, you shall not broadcast, duplicate, copy, reproduce, edit, manipulate, modify, publish, rent, sell, publicly display, perform, distribute, transmit, or circulate to anyone the contents of the Sterkur Online Portal, or use the contents of the Sterkur Online Portal in litigation, or for any commercial or promotional purposes, without the express written consent of Sterkur. For usage permission beyond what is set forth herein, please contact us.

Notice of Copyright Infringement
Sterkur respects the intellectual property of others. When we become aware of allegations of copyright infringement in material distributed through the Sterkur Online Portal, we will investigate the allegations and take appropriate action. This responsive action can include, without limitation and particularly in the case of individuals who repeatedly infringe the copyrights of others, termination of access privileges.

You acknowledge that you may be liable for damages, including attorneys' fees and costs, if you materially misrepresent that a work or activity is infringing your rights. If Sterkur terminates or suspends a user’s access to or use of the Sterkur Online Portal, Sterkur will make a good-faith attempt (as warranted) to contact the person who posted the content so that they may make counter notification pursuant to applicable laws. It is Sterkur's policy to document all notices of alleged infringement upon which Sterkur decides to take action. As with all legal notices, a copy of the notice may be sent to one or more third parties who may make such notice available to the public, including as a part of legal proceedings.

If you believe that your work has been copied and is accessible on the Sterkur Online Portal in a way that constitutes copyright infringement, please provide Sterkur with the following information:

  • Identification of the copyrighted work claimed to have been infringed;

  • Identification of the allegedly infringing material on the Sterkur Online Portal that is requested to be removed;

  • Your name, address, and daytime telephone number, and an e-mail address if available, so that Sterkur may contact you, if necessary;

  • A statement that you have a good-faith belief that the use of the copyrighted work is not authorised by the copyright owner, its agent, or the law;

  • A statement that the information in the notification is accurate and, under penalty of perjury, that the signatory is authorised to act on behalf of the owner of an exclusive copyright right that is allegedly infringed, and

  • An electronic or physical signature of the copyright owner or someone authorised on the owner’s behalf to assert infringement of copyright and to submit the statement.

Sterkur’s Copyright Agent for notice of claims of copyright infringement on the Sterkur Online Portal is Sterkur’s owner who can be reached as follows:


Counter notification, as permitted by applicable law, may be sent to Sterkur’s Copyright Agent. All counter notifications must include responsive information to what is set forth above, including any required statements or signatures.

License and Access to Sterkur Online Portal
Sterkur grants you a limited license to access and make personal use of the Sterkur Online Portal and not to download (other than browser-required page caching) or modify the Sterkur Online Portal, or any portion of them, except with express written consent of Sterkur. Accordingly, you expressly acknowledge and agree that Sterkur transfers no ownership or intellectual property interest or title in and to the Sterkur Online Portal (or any part thereof) to you or anyone else. You may print and download materials and information from the Sterkur Online Portal solely for your personal use, provided that all hard copies contain all copyright and other applicable notices contained in such materials and information. But, this license does not include any resale or commercial use of the Sterkur Online Portal or their contents; any collection and use of any product listings, descriptions, or prices; any derivative use of the Sterkur Online Portal or their contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining or similar data gathering and extraction tools.

The content layout, formatting, and features of and access privileges for the Sterkur Online Portal shall be as specified by Sterkur in its sole discretion. You also acknowledge and agree to the following: (i) Sterkur has the right to control and direct the means, manner, and method by which the Sterkur Online Portal are provided; (ii) Sterkur may, from time-to-time engage independent contractors, consultants, or subcontractors to aid Sterkur in providing the Sterkur Online Portal or use thereof; and (iii) Sterkur has the right to provide the Sterkur Online Portal to others.

Notwithstanding the license grant herein, neither the Sterkur Online Portal nor any portion thereof may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without the express written consent of Sterkur. You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Sterkur and our affiliates without express written consent. In addition, you may not use metatags or any other hidden text using Sterkur’s name or trademarks without the express written consent of Sterkur. Any unauthorised use terminates the permission or license granted by Sterkur.

Additional notices, terms, and conditions may apply to the purchase, return, or delivery of products. You agree to abide by such other notices, terms, and conditions, as applicable. If there is a conflict between this Agreement and other notices, terms, and conditions posted to the Sterkur Online Portal, Sterkur shall resolve any conflict in good faith in its sole discretion, but the latter terms shall generally control with respect to your use or purchase of that product.

Links to Third Party Web Sites
The Sterkur Online Portal may contain hyperlinks (“links”) to Web sites operated by persons or entities other than Sterkur (“third-party Web Sites”). We provide such links for your reference and convenience only. A link from Sterkur to a third-party Web site does not imply or mean that we endorse the content on that third-party Web site or the operator or operations of that Web site. You are solely responsible for determining the extent to which you use any content at any third-party Web Sites to which you might link from the Sterkur Online Portal. STERKUR IS ALSO NOT RESPONSIBLE OR LIABLE FOR ANY LOSS OR DAMAGES INCURRED AS A RESULT OF ANY DEALINGS WITH ANY THIRD-PARTY WEB SITE, ANY MERCHANT OR OPERATOR OF A THIRD-PARTY WEB SITE, OR ANY OTHER PERSON WITH WHOM YOU ENGAGE IN ANY TRANSACTION.

Feedback and Submissions
Sterkur welcomes your feedback and suggestions about Sterkurs' programs or services or with respect to how to improve the Sterkur Online Portal. By transmitting any such suggestions, information, material, or other content (collectively, “feedback”) to Sterkur, you represent and warrant that such feedback does not infringe or violate the intellectual property or proprietary rights of any third party (including, without limitation, patents, copyrights, or trademark rights) and that you have all rights necessary to convey to Sterkur and enable Sterkur to use such feedback. In addition, any feedback received through the Sterkur Online Portal will be deemed to include a royalty-free, perpetual, irrevocable, transferable, non-exclusive right and license for Sterkur to adopt, publish, reproduce, disseminate, transmit, distribute, copy, use, create derivative works, and display (in whole or in part) worldwide, or act on such feedback without additional approval or consideration, in any form, media, or technology now known or later developed for the full term of any rights that may exist in such content, and you hereby waive any claim to the contrary.

Mobile Services
The Sterkur Online Portal may offer certain tools, handheld offerings, or services that are available to you via your mobile phone or other mobile device (collectively, “Mobile Services”). Please note that your mobile carrier’s normal messaging, data, and other rates and fees will apply to your use of the Mobile Services. In addition, downloading, installing, or using certain Mobile Services may be prohibited or restricted by your mobile carrier, and not all Mobile Services may work with all carriers or devices. Therefore, you are responsible for checking with your mobile carrier to determine if the Mobile Services are available for your mobile devices, what restrictions, if any, may be applicable to your use of the Mobile Services, and how much they will cost you. Nevertheless, all use of the Sterkur Online Portal shall be in accordance with this Agreement.

Postings & Reviews
The Sterkur Online Portal may contain blogs and other interactive features and functionality where users can share and post information. To the extent that the Sterkur Online Portal contain such communication forums (collectively, “Forums”), you agree that by using the Sterkur Online Portal you will not upload, post, display, or transmit any of the following materials on the Sterkur Online Portal Forums:

  • Anything that interferes with or disrupts the Sterkur Online Portal or the operation thereof,

  • Statements or material that defames, harasses, abuses, stalks, threatens, intimidates, or in any way violates the rights of others,

  • Unauthorised copyrighted materials or any other material that infringes on the intellectual property rights, trade secrets, or privacy of others,

  • Statements or material that violates other contractual or fiduciary rights, duties, or agreements,

  • Statements or material that is bigoted, hateful, or racially offensive,

  • Statements or material that encourages criminal conduct or that would give rise to civil liability or otherwise violates any law or regulation in any jurisdiction,

  • Statements or material that constitutes anti-competitive collaboration and/or antitrust violations,

  • Statements or material that contains vulgar, obscene, profane, or otherwise objectionable language or images that typically would not be considered socially or professionally responsible or appropriate in person,

  • Statements or material that harms minors,

  • Statements or material that impersonates any other person or entity, whether actual or fictitious, including, without limitation, employees and representatives of Sterkur,

  • Statements or material that misrepresents your affiliation with any entity and/or Sterkur,

  • Anything that violates the privacy or publicity rights of any other person, including, without limitation, posting any personal identifying information of another individual,

  • Chain letters or pyramid schemes,

  • Statements or materials that are deceptive or misleading,

  • Statements or material that constitute junk mail, spam, or unauthorised advertising or promotional materials,

  • Files that contain malicious code, viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer, network, or the Sterkur Online Portal.

Forums are the resources and property of Sterkur and/or its licensors, and you will not have any proprietary interest in any Forum. Moreover, by submitting content or information of any type (a “Posting”) to a Forum or other portion of the Sterkur Online Portal or by otherwise using the Sterkur Online Portal to transmit or display a Posting, you automatically grant Sterkur a royalty-free, perpetual, irrevocable, non-exclusive right and license to use, reproduce, modify, publish, translate, create derivative works from, distribute, transmit, perform, and display such content or information (in whole or in part) worldwide and/or to incorporate into other works in any form, media, or technology now known or later developed for the full term of any rights that may exist in such content or information. You represent that you have all necessary rights to make the Posting available to Sterkur and a Forum, and you also acknowledge that such Postings are non-confidential for all purposes and that Sterkur has no control over the extent to which any idea or information may be used by any party or person once it is posted or displayed. Accordingly, notwithstanding this right and license, it is understood that by merely permitting your information, content, and materials to appear on the Sterkur Online Portal Sterkur has not become and is not a publisher of such information, content, and materials and is merely functioning as an intermediary to enable you to provide and display a Posting. Moreover, Sterkur assumes no responsibility for the deletion of or failure to store any Posting and recommends that you do not post, display, or transmit any confidential or sensitive information.

Sterkur is not responsible for screening, policing, editing, or monitoring your or another user’s Postings and encourages all of its users to use reasonable discretion and caution in evaluating or reviewing any Posting. Moreover, and except as provided below with respect to Sterkurs' right and ability to delete or remove a Posting (or any part thereof), Sterkur does not endorse, oppose, or edit any opinion or information provided by you or another user and does not make any representation with respect to, nor does it endorse the accuracy, acceptability, completeness, timeliness, or reliability of any advice, opinion, statement, or other material displayed, uploaded, or distributed by you or any other user. Nevertheless, Sterkur reserves the right to monitor, delete, or take other action with respect to Postings (or parts thereof) that Sterkur believes in good faith violate this Agreement and/or are, or are potentially, unlawful or harmful to Sterkur or its affiliates, volunteers, services, or goodwill. If you violate this Agreement, Sterkur may, in its sole discretion, delete the unacceptable content from your Posting, remove or delete the Posting in its entirety, issue you a warning, and/or terminate your use of the Sterkur Online Portal or provide your personal information to third parties to enable them to take legal action in respect of unlawful or infringing content published by you on Sterkur Online Portal.

Your Responsibilities
You agree to comply with all applicable law in connection with your use of the Sterkur Online Portal, and such further limitations as may be set forth in any written or on-screen notice from Sterkur (provided in connection with your use of the Sterkur Online Portal). As a further condition of your use of the Sterkur Online Portal, you warrant that you will not use the Sterkur Online Portal for any purpose that is unlawful or prohibited by this Agreement. You access the Sterkur Online Portal on your own volition and are responsible for compliance with all applicable local laws with respect to your access and use of the Sterkur Online Portal. All information that you provide in response to a request or in connection with a purchase or transaction or other monetary transaction interaction with the Sterkur Online Portal will be accurate, complete, and current.

Registration as a user for access to certain areas of the Sterkur Online Portal or in connection with recurring visits or purchasing may require both a user name and a password or adherence to other particular access requirements as designated by Sterkur. Only one user can use one user name and password and, thus, one account. By limiting access, it helps avoid un-authorised usage by other persons, institutions, or entities because anyone with knowledge of both your user name and password can gain entry to the restricted portions of the Sterkur Online Portal and to your account. Accordingly, by using the Sterkur Online Portal, you agree to consider your user name and password as confidential information and to keep your user name and password confidential. You will immediately notify Sterkur if you become aware of any loss or theft of your password or any un-authorised use of your user name and password. Sterkur will not be liable for any loss or damage arising from your failure to comply with these obligations. Sterkur reserves the right to delete or change a user name or password at any time and for any reason. Notwithstanding the foregoing, nothing herein shall convey to you any further rights in your account or its information and any and all such content or information shall be subject to this Agreement.

By using the Sterkur Online Portal, you agree not to violate or attempt to violate the security of the Sterkur Online Portal, including, without limitation, actions such as:

  • Accessing data not intended for you or logging into a server or account that you are not authorised to access;

  • Attempting to probe, scan, or test the vulnerability of a system or network or to breach security or authentication measures without proper authorisation;

  • Attempting to interfere with service to any user, host, or network, including, without limitation, by way of submitting a virus to or overloading, “flooding,” “spamming,” “mailbombing,” or “crashing” the Sterkur Online Portal;

  • Sending unsolicited e-mail, including promotions and/or advertising of products or services; and

  • Forging any TCP/IP packet header or any part of the header information in any e-mail or Posting.

Actual or attempted un-authorised use of the Sterkur Online Portal may result in criminal and/or civil prosecution. Sterkur reserves the right to view, monitor, and record activity on the Sterkur Online Portal without notice or permission from you, including, without limitation, by archiving notices or communications sent by you through the Sterkur Online Portal. Any information obtained by monitoring, reviewing, or recording is subject to review by law enforcement organisations in connection with investigation or prosecution of possible criminal or unlawful activity on the Sterkur Online Portal as well as to disclosures required by or under applicable law or related government agency actions. Sterkur will also comply with all court orders involving requests for such information. In addition to the foregoing, Sterkur reserves the right to, at any time and without notice, modify, suspend, terminate, or interrupt operation of or access to the Sterkur Online Portal, or any portion of the Sterkur Online Portal in order to protect the Sterkur Online Portal, Sterkur, or Sterkurs' business or goodwill.

Security of Information
You also acknowledge and agree that use of the Internet and access to the Sterkur Online Portal is solely at your own risk. While Sterkur has endeavoured to create a secure and reliable environment, you should understand that the confidentiality of any communication or material transmitted to/from the Sterkur Online Portal over the Internet or other form of global communication network is outside Sterkurs' control and cannot be guaranteed. Accordingly, Sterkur is not responsible for the security of any information transmitted to or from the Sterkur Online Portal.

Disclaimer of Warranties and Limitations on Liability
The Sterkur Online Portal are provided by Sterkur on an “as is” and “as available” basis. to the maximum extent permitted by law, Sterkur makes no representations and warranties of any kind, express or implied, as to the operation of the Sterkur Online Portal or the information, content, third-party content, materials, products, services or linked services provided on or through the Sterkur Online Portal, including without limitation, that the information provided through the Sterkur Online Portal will be free from error, omission, interruption, defect, or delay in operation, or from technical inaccuracies or typographical errors; that the Sterkur Online Portal will be available at any particular time or location; that defects or errors in the Sterkur Online Portal will be corrected; or that the content on the Sterkur Online Portal is free of viruses or other harmful components. Any information on the Sterkur Online Portal is subject to change without notice, and Sterkur disclaims all responsibility for these changes. You expressly agree that your use of the Sterkur Online Portal is at your sole risk.

To the maximum extent permitted by law, Sterkur disclaims all warranties, express or implied, including, but not limited to, implied warranties and fitness for a particular purpose.

In no event will Sterkur, or any party involved in creating, producing, or delivering the Sterkur Online Portal, be liable for any damages of any kind arising from the use of the Sterkur Online Portal, including, but not limited to direct, indirect, incidental, exemplary, punitive, special and consequential damages or any damages of any type or nature arising out of your access, use, misuse, or inability to use the Sterkur Online Portal or any linked sites or services; in the event a third party intercepts or decrypts any transmission of information that you provide to Sterkur through the Sterkur Online Portal; in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus, or line or system failure; or with respect to any claim or damage arising from a cause beyond Sterkurs' control whether in an action under contract, negligence, tort, strict liability, or any other theory, even if Sterkur has been previously advised of the possibility of such damages. Certain states or jurisdictions do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you may have additional rights.

Applicable Law and Disputes
This Agreement, your rights and obligations, Sterkurs' rights and obligations, and all actions contemplated by this Agreement will be governed by UK law, without regard to principles of conflicts of law and as if this Agreement were a contract wholly entered into and wholly performed within the UK. This Agreement will not be governed by the United Nations Convention on Contracts for the International Sale of Goods. Further, you also acknowledge and agree that any applicable state law implementation of the Uniform Computer Information Transactions Act (including any available remedies or laws) shall not apply to this Agreement and is hereby disclaimed.

Any dispute relating in any way to your visit to the Sterkur Online Portal shall be submitted to the UK Court.

Injunction Relief
You acknowledge that any breach, threatened or actual, of this Agreement, including, without limitation, with respect to un-authorised use of Sterkur proprietary assets, will cause irreparable injury to Sterkur, such injury would not be quantifiable in monetary damages, and Sterkur would not have an adequate remedy at law. You therefore agree that Sterkur shall be entitled, in addition to other available remedies, to seek and be awarded an injunction or other appropriate equitable relief from a court of competent jurisdiction restraining any breach, threatened or actual, of your obligations under any provision of this Agreement. Accordingly, you hereby waive any requirement that Sterkur post any bond or other security in the event any injunction or equitable relief is sought by or awarded to Sterkur to enforce any provision of this Agreement.

You agree to defend, indemnify, and hold harmless Sterkur and its affiliates, successors and assigns, and its directors, officers, employees, agents or other partners from and against any and all allegations, claims, demands, actions, causes of action, proceedings (whether threatened or pending), orders, damages, losses, liabilities, costs and expenses, including reasonable solicitors’ fees and other legal expenses, and judgements of any kind or nature, incurred by Sterkur arising out of or relating to your use of the Sterkur Online Portal and your violation of this Agreement or relating to any payment dispute with a third-party provider arising from a purchase or incurrence of fees made by you.

Term and Termination
This Agreement will take effect at the moment you click “Accept”, register, respond to a request for information, and/or begin downloading, accessing, or using the Sterkur Online Portal, whichever is earliest. Sterkur reserves the right at any time and on reasonable grounds, which shall include, without limitation, any reasonable belief of fraudulent or unlawful activity or actions or omissions that violate any term or condition of this Agreement, to deny your access to the Sterkur Online Portal or to any portion thereof in order to protect its name and goodwill, its business, and/or other users, and this Agreement will also terminate automatically if you fail to comply with its terms and conditions, subject to the survival rights of certain provisions identified below. Termination will be effective without notice. You may also terminate this Agreement at any time by ceasing to use the Sterkur Online Portal, but all applicable provisions of this Agreement will survive termination, as identified below, and each re-access or use of the Sterkur Online Portal will reapply this Agreement (then in effect) to you. Upon termination, you must destroy all copies of any aspect of the Sterkur Online Portal in your possession. The provisions concerning Sterkurs' proprietary rights, feedback and submissions, indemnity, disclaimers of warranty and liability, waiver and severance, miscellaneous legal terms, and governing law will survive the termination of this Agreement for any reason.

Miscellaneous Legal Provisions
We may discontinue the Sterkur Online Portal at any time and for any reason, without notice. We may change the contents, operation, or any and all other features of the Sterkur Online Portal at any time for any reason, without notice. We may discontinue or restrict your use of the Sterkur Online Portal at any time for any reason, without notice.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and Sterkur as a result of this Agreement or your use of the Sterkur Online Portal. Nothing contained in this Agreement is in derogation of Sterkurs' right to comply with governmental, court, and law enforcement requests or requirements relating to your use of the Sterkur Online Portal or information provided to or gathered by Sterkur with respect to such use. A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

The failure of Sterkur to enforce any provisions of this Agreement or respond to a breach by you or other parties shall not in any way waive its right to enforce subsequently any terms or conditions of this Agreement or to act with respect to similar breaches.

If any provision in this Agreement is invalid or unenforceable under applicable law, the remaining provisions will continue in full force and effect, and the invalid unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision.

This Agreement is the entire and final Agreement regarding the Sterkur Online Portal and their content, and supersedes any prior or contemporaneous communications between Sterkur and you regarding the Sterkur Online Portal and their contents.

All rights not expressly granted herein are hereby reserved.

Terms of Use and Terms and Conditions of Sale
In the event of a sale, the Terms and Conditions of Sale shall prevail. In case of conflict between the Terms of Use and the Terms and Conditions of Sale, the Terms and Conditions of Sale shall prevail.


Who We Are

Sterkur® is a UK LTD company, Sterkur gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection Regulation and laws. This notice provides you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your personal data.

Sterkurr Limited registered office is at Mount Pleasant Road, New Malden, Surrey, KT3 3JZ and we are a company registered in England and Wales under company number 11717854. and act as the data controller when processing your data. Our designated Data Protection Appointed Person is Adrian Wilson-Ward, who can be contacted at 07970 164697 or email

Information That We Collect

Sterkur processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.

The personal data that we collect from is:

  • Name

  • Home Address

  • Shipping Address

  • Personal Email

  • Home Telephone Number

  • Mobile Telephone Number

  • IP Address

  • Browsing Behaviour

We collect information in the below ways:

  • Web Orders

  • Online Forms

  • Cookies

  • Email

  • Live Chat

How We Use Your Personal Data

Sterkur takes your privacy very seriously and will only use your information as set out in this notice. We will retain your data for as long as is necessary and for the purpose(s) specified in this notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw this consent at any time. The purposes and reasons for processing your personal data are detailed below: -

  • We collect your personal data in the performance of a contract, to provide our goods and services and to ensure that orders are completed and can be sent out to your preferred address, [as well as for warranty services, and aftercare services.

  • We collect and store your personal data as part of our legal obligation for business accounting and tax purposes fraud investigations, assisting law enforcement and any other legal obligations placed on us from time to time.

  • Where we have your consent, we will occasionally send you marketing information.

  • In our legitimate interests of providing the best service and improving and growing our business we will process information in order to provide you with a personalised service, for abandoned carts, improve our products and services, keep our site and systems safe and secure, understand our customer base and purchasing trends, defend against or exercise legal claims and investigate complaints, understand the effectiveness of our marketing and, where we have assessed that it is beneficial to you as a customer and in our interests, send certain marketing communications, and to deliver relevant advertising to you, notify you about changes to our service, administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes, ensure that content from our site is presented in the most effective manner for you and for your computer.

Your Rights

You have the right to access any personal information that Sterkur processes about you and to request information about:

  • What personal data we hold about you

  • The purposes of the processing

  • The categories of personal data concerned

  • The recipients to whom the personal data has/will be disclosed

  • How long we intend to store your personal data for

  • If we did not collect the data directly from you, information about the source

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.

You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us. Where applicable, you have the right to data portability of your information and the right to be informed about any automated decision-making we may use.

If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.

Sharing and Disclosing Your Personal Information

We will NOT transfer your data to any third parties 


We use Paypal to process transactions on the Sterkur Online Programmes. To find out what data Paypal collects and how it is used please use the following link:

Google Anlaytics

When you browse our website or interact with an email that we send to you, we may use Google Anlaytics to collect information about your behaviour in regards to browsing our website and the emails we send. This may include details of your operating system, location, IP address, browser ID, browsing activity, and other information about how you interacted with our digital platforms. The data we access through Google analytics is anonymous, we do not store any personally identifiable information.

Google Adwords & Google Remarketing

Google Adwords may use cookies to analyse behaviour, track movements around the website, provide targeted advertisements, and gather demographic information. You can opt out of Google’s use of cookies by visiting for more information on Google’s privacy policy visit:

*  Please note that we will ensure that all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this data protection laws and ensure confidentiality and have security measures in place.

Safeguarding Measures

Sterkur takes your privacy seriously. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place, including:

SSL, TLS, encryptions, pseudonymisation and restricted access

Consequences of Not Providing Your Data

You are not obligated to provide your personal information to Sterkur, however, as this information is required for us to provide you with our services/deliver your products/legitimate interests, we will not be able to offer some/all our services without it.

How Long We Keep Your Data

Sterkur only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed. As we offer a lifetime warranty on certain products we may keep your personal information for as long as is necessary to satisfy our obligations.

Where we use your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent (if based on your consent), or for two years following your last activity with us, whichever is the latest.

Lodging A Complaint

Sterkur only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, please contact us.

Data Protection, Sterkur-Outdoor Limited


You have the right to lodge a complaint with the Information Commissioner’s Office(details below) at any time. The ICO’s contact details are available here:

Cookie Notice

We use ‘cookies’ which are small pieces of data sent from a website and stored on the user’s computer by the user’s web browser while the user is browsing. For more information please see our cookie policy.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

For more information on the cookies we use and why please see our Cookie policy

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Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to

Data Protection, Sterkur-Outdoor Limited.



​- Credit / Debit Cards

- Offline Payments

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